Frequently Asked Questions about the Coronavirus

On this special webpage, we try to inform you about current concerns in view travel safety and the coronavirus by means of 'frequently asked questions'. This page is meant to be regularly fed with information (so far known) and being updated.

Guests of Zeeland

Which corona measures apply in Zeeland and affect me?

All Dutch national COVID-19 safety rules apply in Zeeland. Download it here.  

 

Can I still come to Zeeland for a holiday, a weekend-trip or a day-trip? What do I have to take into account if I want to come?

The national advice also applies to visitors to Zeeland. Check the latest measures in English here.

On the website www.zeelandveilig.nl, you will find more information about overnight stay in Zeeland.

 

Are catering outlets open in Zeeland?

Outdoor terraces are open between 12 p.m. and 18 p.m. There are fixed seats and reservations are required. Reservations at the door are allowed. A maximum of 2 persons are allowed to sit at a table, at a distance of 1.5 metres. Exceptions to this maximum per table are children under 13 and persons from the same household. Cafés, bars, restaurants and restaurants in hotels, are closed to consumers until at least 11 May, but takeaways and home deliveries (‘bezorgen’) are allowed. Check out your local options or visit zeelandeet.nl (Dutch only, eating outlets). After 20:00, all alcohol sales, purchases, deliveries and consumption in public areas are banned.

Are facilities such as attractions, museums, restaurants, cafes, theatres and other tourist spots in Zeeland still open?

The following 'lockdown'' measures apply until at least 11 May:

  • All public facilities are closed, including museums, theatres, day attractions, casinos, cinemas, fun parks and swimming pools (except swimming lessons for children up to 12 years old).
  • Shops are open but will close by, or before, 20:00. Exceptions: some supermarkets and food sales outlets. Keep a distance of at least 1.5 metres from all other people. Please respect all local rules on the maximum visitor numbers to a property at any time – to be enforced by the property itself.
  • Outdoor terraces are open between 12 p.m. and 18 p.m. Catering outlets (cafes, bars, restaurants and restaurants in hotels are closed, but takeaways and home deliveries ('bezorgen') are allowed. Check out your local options or visit zeelandeet.nl (Dutch only, eating outlets). After 20:00 all alcohol sales, purchases, deliveries and consumption in public areas are banned.
  • In all indoor areas, maximum of 2 persons per day, if not a household, not counting children under 13.
  • In all outdoor areas, the maximum size of any group which is not a household is 2 (two) not counting children under 13.
  • Outdoor sport is allowed for individuals, or four people at a social distance of 1.5 metres, not counting those under 27.

Wearing a face mask in all public enclosed and indoor spaces and on all public transport is required if you're 13 or older. 

 

Will events in Zeeland still take place as planned?

The government has forbidden all physical events (gatherings) nationwide until further notice. Exceptions are visits to food markets. We shall constantly update the Zeeland events calendar. Please keep your eye on it, and on the website of any event of interest to you.

 

Are the beaches of Zeeland open?

Yes, all beaches are accessible – of course, you’ll need to respect the 1.5 metre rule, thank you. If the authorities feel it’s getting too crowded, they will take extra steps, like closing beaches, car parks or access routes. On the coasts of Walcheren island, the free ‘Strandwijzer’ app is your instant digital ‘beachcomber’ in EN, DE and NL. You can check the real-time status of any beach, any time, on the western and northern sands and Neeltje Jans island nearby. You’ll see which beaches are quieter for you. ‘Strandwijzer’ is run by the council of Veere.

 

What about face masks?

Wearing a non-medical face mask in all public indoor and enclosed spaces and all public transport including Westerschelde ferry and Schiphol Airport is mandatory if you’re 13 or older.

 

May I host multiple households in one holiday home?

Yes, this is allowed in the Netherlands. However, during the lockdown until at least 11 May, a maximum of 2 persons of another household is allowed per day, excluding children of 12 and younger. Keep a distance of at least 1.5 metres from each other.

 

Can I still make use of public transport in Zeeland?

All Dutch COVID-19 rules apply in all public transport. For essential travel only. It is mandatory for every person aged 13 and older to wear a face mask in public transport. Read more information at rijksoverheid.nl. Plan your trip well in advance.

Ferry: Westerschelde Ferry
Rail traffic: NS ("Nederlandse Spoorwegen")
International rail traffic: NS International
Bus traffic: Connexxion
Other forms of public transport (incl. bus traffic): 9292.nl

Many of these companies also offer very user-friendly and helpful apps!

 

Are VVV-Inspiration Points open again?

Following the winding up of VVV Zeeland on 1 January 2021, the official VVV Inspiration Points are closed. Alternative local tourist information points are being set up in a number of districts. 

 

I’m a tourist visiting Zeeland and I feel I might have corona symptoms. What should I do?

If your condition is mild, please get tested without delay. Call the national corona helpline (free) on 0800-1202 in EN, DE or NL. They will arrange a speedy appointment. If your mobile phone cannot reach this number, call the same team on +31 850 659 063.

 

I have questions about the coronavirus. Where can I find answers on these?

You can find more information about the virus on the website of the Dutch government. Also, a public service hotline can be called at +31 (0) 800 - 1351 (from 8 am to 8pm). From outside the Netherlands, this public service point is available at +31 (0) 20 205 1351.

 

I made a booking / reservation in Zeeland. Can I still change or cancel my booking or reservation?

For questions regarding your booking or reservation, you can directly step into contact with the accommodation you planned to stay at. Also, you can contact your travel insurance company to receive information about the conditions regarding a possible trip cancellation.